Course Information
They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés and coffee shops.
This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Overview
Duration
76 weeks / 102 weeksDelivery mode
Face to FaceDelivery site:
* More information is available via the My Skills Website.
Course Detail

Course Structure – Packaged with Certificate IV in Kitchen Management
Number of units | Code | Title | Core/Elective |
---|---|---|---|
1 | SITXFIN010 | Prepare and monitor budgets | Core |
2 | SITXWHS006 | Identify hazards, assess and control safety risks | |
3 | SITXINV008 | Control stock | Group C |
4 | SITXMGT005 | Establish and conduct business relationships | Core |
5 | SITXGLC002 | Identify and manage legal risks and comply with law | Core |
6 | SITXCCS015 | Enhance customer service experiences | Core |
7 | SITXCCS010 | Provide visitor information | Group C |
8 | SITXCCS016 | Develop and manage quality customer service practices | Core |
Course Structure – Standalone Food & Beverage Stream
Number of units | Code | Title | Core/Elective |
---|---|---|---|
1 | SITXCCS015 | Enhance customer service experiences | Core |
2 | SITXCCS016 | Develop and manage quality customer service practices | Core |
3 | SITXCOM010 | Manage conflict | Core |
4 | SITXFIN009 | Manage finances within a budget | Core |
5 | SITXFIN010 | Prepare and monitor budgets | Core |
6 | SITXGLC002 | Identify and manage legal risks and comply with law | Core |
7 | SITXHRM008 | Roster staff | Core |
8 | SITXHRM009 | Lead and manage people | Core |
9 | SITXMGT004 | Monitor work operations | Core |
10 | SITXMGT005 | Establish and conduct business relationships | Core |
11 | SITXWHS007 | Implement and monitor work health and safety practices | Core |
12 | SITXFSA005 | Use hygienic practices for food safety | Group A |
13 | SITHIND008 | Work effectively in the Hospitality service | Group B |
14 | SITXHRM010 | Recruit, select and induct staff | Group D |
15 | SITHFAB030* | Prepare and serve cocktails | Group C |
16 | SITXINV008 | Control stock | Group C |
17 | SITHKOP014 | Plan catering for events or functions | Group C |
18 | BSBCMM411 | Make presentations | Group D |
19 | BSBSUS511 | Develop workplace policies and procedures for sustainability | Group D |
20 | BSBTWK501 | Lead diversity and inclusion | Group D |
21 | SITHFAB021 | Provide responsible service of alcohol | Group C |
22 | SITHFAB023 | Operate a bar | Group C |
23 | SITXFSA006 | Participate in safe food handling practices | Group C |
24 | SITXFSA008* | Develop and implement a food safety program | Group C |
25 | SITHFAB025 | Prepare and serve espresso coffee | Group C |
26 | SITHIND006 | Source and use information on the hospitality industry | Group C |
27 | SITXCCS010 | Provide visitor information | Group C |
28 | SITXCCS012 | Provide lost and found services | Group C |
Course Duration – Packaged with Kitchen Management Course
Students completed a SIT40521 Certificate IV in Kitchen Management with ABM Further Education will receive 20 credit transfer units. This will reduce the course SIT50422 Diploma of Hospitality Management to 26 weeks comprising of: Two (2) terms of 10 weeks each (20 weeks total) of teaching period. Holiday breaks amounting to 6 weeks (as specified in the timetable).
Course Duration – Food & Beverage Stream
The qualification is delivered over 78 weeks comprising of: Six(6) terms of 10 weeks each (60 weeks total) of teaching period. Holiday breaks amounting to 18 weeks (as specified in the timetable)
Work Placement • Food and Beverage Stream only
285 hours (* not applicable when it is packaged with Certificate IV in Kitchen Management course)
Workplace Component
It is important to note a workplace unit forms part of this qualification and learners are required to complete tasks outlined in the training package elements and performance criteria.
Workplace logbook will be provided by ABM and students are required to maintain on a daily basis a record of activities / tasks performed during work placement This will be monitored by ABM Workplace assessor during scheduled site visits. Daily activities / logbook entries are to be signed by the workplace supervisor each day.
Term | Week number | Hours |
---|---|---|
Term 5 | Week 1-10 SITHIND008 Work effectively in the hospitality service – 30 shifts at 5 hours from a total 57 shifts | 150 |
Term 6 | Week 1-9 SITHIND008 Work effectively in the hospitality service – 27 shifts at 5 hours from a total 57 shifts | 135 |
TOTAL Minimum hours | 285 |
*Please note Hospitality shifts may vary in time due to business needs. ABM has allocated approximately 5 hours per shift based on industry standards. ABM understands some shifts may be slightly shorter or longer based on individual business needs. Students may need to do additional service periods to reach the 285 workplace hours.
Work placement arrangements
• Students can choose their work placement locations. However, it will be verified by the Trainer/Assessors to ensure it has all the facilities and equipment's that meets the requirements of SITHIND008 Work effectively in the hospitality service.
• Students would be supervised/assessed while on placement by the ABM Trainer/Assessors.
• ABM would organise work-placement locations if students are unable to manage by themselves.
• Work-placement agreement needs to be filled by the relevant parties. ABM would provide the agreement to the students.
• Trainers and Assessors would instruct the students on how to complete the logbook.
• ABM may engage a third party to manage work-placement for the students which includes, visiting the work placement venues, organising work placement locations for the students and instruct students to fill the logbook as per requirement.
Student Support
• ABM assesses student support needs before enrolment via Enrolment and Pre-Enrolment Forms.
• Possible supports include LLN assistance, assistive technology, extra tutorials, and help with online learning tools.
• Additional costs or limitations are communicated before enrolment.
• If ABM cannot provide certain support, students are referred to third-party providers at their own expense.
• If ABM cannot offer a suitable learning environment, it will inform the student and may refer them to another provider instead of enrolling them.
Job roles
Hotel or Motel Manager
Restaurant Manager
Café Manager
Food and Beverage Supervisor
Bar Manager
Resort Manager
Catering Manager
Pathways to Further Study / Career Opportunities
After achieving this qualification, graduates may undertake the next qualification up the:
SIT60322 – Advanced Diploma of Hospitality ManagementAdditional Information
Please read the Student Handbook prior to enrolment as this contains valuable information about ABM. For further information, please contact ABM by sending an email to info@abm.edu.au or call us on +61 (02) 9160 4507.



