Responsible Service of Alcohol (RSA) - NSW (Face-to-face)

Course Delivery:
In-person classroom
Schedule:
9:00am - 4:30pm (includes a 30-minute lunch break)
Location:
ABM Main Campus (242 Castlereagh Street Sydney NSW 2000 Australia)
Course Date:
- 25th March 2026 - 9:00am - 4:30pm (includes a 30-minute lunch break)
$189
Why Train with ABM
Although NSW standardises RSA content, ABM provides exceptional trainers, strong industry connections, and a supportive, efficient student experience.
What You Will Learn
- The principles of Responsible Service of Alcohol
- NSW liquor laws and compliance
- Selling and serving responsibly: drink standards and safe practices
- Spotting the signs: intoxication and risk awareness
- Saying no: how to refuse service respectfully
- Harm minimisation strategies
Course Format & Assessment
- Minimum duration of 7 hours of student contact time (excluding breaks).
- Uses the official NSW-issued Participant Workbook, Facilitation Guide, and Assessment Booklet.
- Includes supervised knowledge and practical activities such as refusal-of-service role-plays and basic numeracy tasks.
Who Should Attend
- Hospitality workers (pubs, clubs, bars, restaurants)
- Security and crowd controllers
- Packaged liquor retail staff
- Online alcohol sales and delivery staff
- Wineries, breweries, and cellar door staff
- Managers, licensees, and club directors involved in alcohol service
- Event volunteers involved in alcohol supply
What to Bring
- Government-issued photo ID for identity verification
- Unique Student Identifier (USI)
- Pen and notepad (Participant Workbook supplied)
How to Enrol
- 1. Choose a course date and book online.
- 2. Receive confirmation and pre-class details via email.
- 3. Arrive by 8:50am for a 9:00am start.

