BSB40120 – Certificate IV in Business
CRICOS Course Code: 107906B
Course Outline
Students participating in Certificate IV in Business will focus on building effective leadership and problem-solving capabilities crucial to success within a variety of business service job roles. Students pursuing a business-oriented career path will be armed with skills relating towards the completion of specialist and moderately complex administrative or operational tasks that will require advanced self-developmental skills.
Upon the completion of Certificate IV in Business, you will be able to implement effective communication and problem-solving skills that will prove to be instrumental to their success within their chosen sector. Students will learn and implement a high level of skills and broad knowledge to apply solutions to a defined range of unpredictable complications and be able to concisely direct a team through any resolution proposed.
Individuals with an aptitude for leadership and problem solving will be able to further their skills and learn key communication and problem-solving techniques to enable them to navigate a team through-out the many problems faced within the business environment.
Delivery mode: Face to Face
Delivery site:
Classroom – Mezzanine 56-58 York Street Sydney NSW 2000
More information is available via the My Skills Website.
Course Details
The Certificate IV in Business is offered over 12 months, equating to 52 weeks, including 12 weeks of holidays. This will be split into four 10-week terms. You will receive an orientation from your trainer within one week of your enrolment.
| Code | Title | Core or Elective |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs | Core |
| BSBCRT411 | Apply critical thinking to work practices | Core |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | Core |
| BSBTWK401 | Build and maintain business relationships | Core |
| BSBWRT411 | Write complex documents | Core |
| BSBXCM401 | Apply communication strategies in the workplace | Core |
| BSBPEF402 | Develop personal work priorities | Elective |
| BSBTWK503 | Manage meetings | Elective |
| BSBPEF502 | Develop and use emotional intelligence | Elective |
| BSBCMM411 | Make presentations | Elective |
| BSBOPS405 | Organise business meetings | Elective |
| BSBPMG430 | Undertake project work | Elective |
To maximise the chance of students successfully completing their training, ABM will identify any support individual students need prior to their enrolment and provide access to that support throughout their training. This will be done using both the Enrolment Form, and a Pre-Enrolment Form, that students are required to fill in.
The aim of both documents is to provide any support that may be required. This could include:
- Language, Literacy and Numeracy (LLN) support
- Assistive Technology
- Additional Tutorials, and / or
- Other mechanisms, such as assistance in using technology for online delivery components.
Where this support attracts an additional cost to the student, ABM will make this clear prior to accepting the student’s enrolment. If there are limitations to the support ABM is able to provide, these limitations will be made clear in information provided to a potential student.
Where ABM identifies required support, such as literacy or numeracy, English or other language barriers or physical capabilities, and it cannot provide such support directly, it will refer the student to a third party. The costs of such third-party support will the responsibility of the individual.
Where ABM is not capable of offering an environment suitable for the needs of a student with specific identified needs, it will inform them accordingly and may direct the student to a provider that can, and thus will not process their enrolment.
- Administrative Officer
- Assistant Business Analyst
After achieving this qualification, graduates may undertake the next qualification up the BSB50120 Diploma of Business.
Additional Information
Please read the Student Handbook prior to enrolment as this contains valuable information about ABM. For further information, please contact ABM by sending an email to info@abm.edu.au or call us on +61 (02) 9160 4507.